Company Info

CSM Companies, Inc

5100 Eastpark Blvd
Madison, WI, United States

Phone: 6082415616
Web Site:

Company Profile

Claims Specialist - Warranty


Job ID:



Madison, WI, United States 


Admin-Clerical, Automotive, Customer Service, Entry Level, General Business, Insurance, Supply Chain, Transportation


Per Experience

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Zip Code:


Employment Type:

Full time



Job Description:

CSM Companies, Inc. located in Madison, WI, is looking for a talented individual to take on the Claims Specialist position. This position is part of the CSM centralized warranty team and is ideal for those who enjoy working in a busy, professional environment. CSM values their employees and strives to offer opportunities for professional growth.


• Audit warranty claims for accuracy and completeness
• Monitor warranty claim status with vendors and take proactive action as needed
• Apply vendor credits to internal and customer accounts
• Develop and maintain warranty reports under direction of warranty manager

Job Duties:

• Receive and process copies of the closed warranty repair orders
• Enter warranty claims into vendor systems
• Communicate with branch personnel related to submitted warranty claims
• Communicate with vendor warranty departments as needed
• Communicate and coordinate with supervisor on warranty rejections and processing issues
• Other office duties as assigned


Job Requirements:


• Computer skills with an emphasis on word processing and spreadsheet programs
• Associate’s degree (AA) in office related field or comparable work experience
• Three to five years related experience; data entry and accounting experience preferred
• Understanding of double entry accounting principles
• Must be highly organized, detail oriented and results driven
• Ability to prioritize and handle numerous tasks simultaneously
• Effective written and oral communication skills